This privacy policy explains how Clean Space Solutions handles personal data when you use operatorchairmouse.click, make an inquiry, request a quote, or arrange regular home cleaning. It is written to help you understand your choices, your rights, and the ways you can contact us about data handling.
You may have rights to know what data we hold, correct inaccurate information, request deletion in appropriate cases, object to certain processing, or ask for a copy of data where the law allows it. We aim to handle requests in a practical way that respects both your interests and our legal obligations.
To protect privacy, we may ask for enough information to confirm that a request comes from the relevant person or an authorised representative. Once verified, we will assess the request and respond within the period required by law, or explain why a request cannot be fully granted if a legal exception applies.
We keep personal data only for as long as needed to handle the inquiry, provide the requested service, maintain records connected to the service relationship, or meet legal and accounting obligations. When data is no longer needed, it is deleted or anonymised according to our retention practices and any applicable legal requirements.
The current version applies from the date it is posted on the website. If a change materially affects how personal data is handled, we will use a reasonable method to draw attention to the update, taking into account the nature of the change and the way the website is used.
We may process name, email address, phone number if provided, inquiry message, property and service scope, and access or schedule preferences. We also process limited technical data such as server request metadata and browser and device information when the website is used.
We receive data from contact form submissions, email, phone calls, and other direct communications. Some technical data is generated automatically when the website is accessed, and limited service details may be recorded during scheduling and follow-up.
Essential cookies support basic site functions, security, and technical delivery. Preference cookies remember privacy choices so the site can respect them on later visits. We do not confirm analytics or marketing cookies as active on this website.
We use cookies only for essential site operation and privacy preferences. Where the browser or site controls allow it, you may manage or clear these cookies through your device or browser settings, but some essential functions may not work properly if they are disabled.
We use personal data to respond to contact requests, review the property and service scope, prepare a personalised quote, confirm schedules, manage recurring cleaning visits, and handle service feedback. We also use limited technical data to operate the website, maintain security, and support reliable delivery of messages and forms.
We may share personal data with service providers that help us operate the website, process communications, support technical delivery, or maintain security. Any such recipient is expected to use the data only for the agreed purpose and to apply appropriate confidentiality and protection measures.
We may disclose personal data when required by law, court order, or a lawful request from a public authority. We may also share information where disclosure is necessary to establish, exercise, or defend legal claims, or to protect the security and integrity of our systems and records.
Where GDPR applies, we process personal data on a lawful basis appropriate to the purpose, such as responding to an inquiry, preparing a quote, arranging a cleaning visit, maintaining website security, or meeting legal obligations. We keep the scope of processing limited to what is needed for those purposes.
Where GDPR applies, you may have rights to access, rectify, erase, restrict, or object to processing, and to request portability in limited cases. If processing is based on consent, you may withdraw it for future processing. We may need to verify identity and may retain information where required by law or where another lawful ground applies.
Use the listed channels for privacy questions, access requests, or other data-related concerns.
